Springfields - Policy
   
Guarantee Policy - All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency Voucher. All major credit cards are accepted.

Cancellation Policy - For no cancellation charge, a reservation must be canceled 15 days prior to the planned date of arrival. One night's stay will be levied for cancellations received upto 8 days prior to arrival. Full stay will be levied for cancellations received within 7 days prior to arrival.

Maid and Driver Policy - As a courtesy to fellow guests, we do not allow domestic help and drivers to stay in the hotel. The hotel has no provision for them however should you need alternative accommodation, we would be happy to assist.

Please Note - Effective 2nd October 2008, the Government has introduced "No-Smoking" legislation for hotels, restaurants and all public places. As a consequence, smoking is prohibited in all parts of the hotel except in designated bedrooms where smoking is permitted.

The hotel has dedicated smoking guest bedrooms. Should you desire a smoking bedroom, please let us know. We shall endeavor to reserve a smoking bedroom for you, subject to availability.
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